Sell while you
sleep.
MetaSolves gives your online store an AI support team that replies in seconds, rescues abandoned carts and answers "where's my order?" all day — confirming M-Pesa payments the moment they land. WhatsApp-first, no app to learn.
The orders are coming. You can't keep up.
You're one person (or a small team) running a shop that never closes. Every DM ignored is a sale lost to the next seller who replied faster.
Tickets pile up
Questions stack in WhatsApp, Instagram DMs and email faster than you can read them. The fast replier wins the sale.
Carts go cold
A customer asks the price, you reply two hours later, they've already bought elsewhere. The cart never closes.
"Where is my order?"
The same status question, all day, every day — interrupting you while you're trying to actually pack and sell.
No time to upsell
You're so buried in basics that nobody suggests the matching item, the bundle, or the repeat order. Money left on the table.
From "sorry for the late reply" to instant.
Concierge Pro takes the repeated 80% off your hands and hands you the rest with full context — so your store feels faster, not colder.
Right now
- DMs answered hours later — if at all.
- Carts abandoned with no follow-up.
- You manually confirm every M-Pesa payment.
- "Where's my order?" eats your whole afternoon.
- Upsells only happen when you remember.
With MetaSolves
- Every customer answered in seconds, 24/7.
- Abandoned carts chased and recovered automatically.
- M-Pesa payments confirmed the moment they land.
- Order-status questions handled hands-free.
- The right add-on suggested on every order.
Four roles. One tireless storefront.
Concierge Pro isn't a chatbot — it's a support crew, each role killing one specific leak in your store.
Replies to every customer in seconds across WhatsApp and DMs. Handles the repeated 80% instantly and hands the rest to you with full context — faster, not colder.
Spots the customer who asked and went quiet, follows up with a nudge and the M-Pesa link, and brings the sale back before they buy elsewhere.
Answers "where's my order?" automatically with live status, confirms M-Pesa payments the moment they hit, and sends the tracking — hands-free.
Suggests the matching item, the bundle or the reorder at the right moment — lifting the average order without you lifting a finger.
Live in days. No app to learn.
It runs on the WhatsApp and channels you and your customers already use. No migration, no training month.
Connect WhatsApp
Point your WhatsApp, Instagram DMs and store to MetaSolves. Customers just notice the speed.
Load your shop
We add your catalogue, prices, delivery rules and M-Pesa details so every reply is correct and on-brand.
It starts selling
It answers, saves carts, confirms payments and upsells around the clock. You keep the judgement; it takes the grind.
What changes, in numbers.
Illustrative base-case figures — to be confirmed against your own store's first weeks.
Faster, not colder.
The fear every seller has — answered before you ask.
"My customers want a real person."
It handles the repeated 80% instantly — prices, availability, order status, M-Pesa confirmations. Anything that needs you is handed to you with the full conversation already organised. Your customers get speed; your personal touch stays for what matters.
"Is it complicated to run?"
No. It lives in the WhatsApp you already use and confirms M-Pesa payments automatically. No new app for you or your customers, no checkout to rebuild — set up and supported from Nairobi.
"I used to lose sales the second I stepped away from my phone. Now it replies in seconds, confirms the M-Pesa, and the carts I'd given up on actually close. It's like hiring a night shift I could never afford."
Your store can reply
in seconds tonight.
Send one WhatsApp message. We'll set up Concierge Pro on your store and show it saving a cart and confirming an M-Pesa payment — live.