Never lose a serious buyer to a slow reply again.
MetaSolves Concierge Pro is an AI front office that qualifies every enquiry, matches buyers to the right listing, books viewings and follows up — right inside WhatsApp, where your clients already are.
The deal goes to whoever replies first — and it's rarely you.
Enquiries land at all hours, from listing portals, Facebook and WhatsApp at once. By the time you reply, a serious buyer has already moved on to the next agent.
Slow replies leak deals
A lead messages at 9pm. You see it at 8am. They've already booked a viewing with someone else.
The same questions, all day
"Is it available? What's the rent? Is parking included?" — answered over and over instead of closing.
Time wasted on tyre-kickers
Hours of viewings for people who were never going to buy, because nobody qualified them first.
Warm leads go cold
No follow-up after a viewing, so buyers who were almost there quietly drift away.
From chasing every message to closing the right ones.
Concierge Pro turns your front office into a system — so the routine handles itself and you spend your time only where it counts.
Without it
- Enquiries wait hours for a free moment to reply.
- You answer "is it available?" twenty times a day.
- Viewings booked with people who can't afford it.
- After-viewing follow-up depends on remembering.
With Concierge Pro
- Every enquiry answered in seconds, day or night.
- Buyers qualified on budget, needs and intent — automatically.
- Only serious, matched buyers reach your calendar.
- Every lead followed up until they buy, rent or say no.
Four roles. One tireless property team.
Not a chatbot — a front office of named agents, each removing one drain on your day.
Greets every enquiry instantly, asks the right questions — budget, location, buy or rent — and separates serious buyers from time-wasters before they reach you.
Reads what the buyer actually wants and pulls the listings that fit — price, area, bedrooms, parking — so the first reply already shows the right homes.
Offers open slots, books viewings and confirms them on WhatsApp. You show up to a full diary of qualified, matched buyers.
Checks in after every viewing, answers follow-up questions and keeps warm leads warm — so no deal slips away from silence.
Live in days — on the tools you already use.
No app for your clients to download, no system to rip out. It sits on the WhatsApp number they already message.
Connect your WhatsApp
Your enquiries — from portals, social and direct chats — route through Concierge Pro. Clients just notice the speed.
Load your listings
We add your properties, prices and the questions buyers ask, plus your tone. M-Pesa payment links where you need them.
It goes to work
It qualifies, matches, books and follows up around the clock. You take the call when a buyer is ready to commit.
What it changes, in numbers.
Illustrative base-case figures — to be confirmed against your own pipeline in the first weeks.
The two questions every agent asks.
Answered before you ask them.
"Property is personal — won't it feel like a robot?"
It handles the repetitive front-of-funnel — replies, qualifying, matching, booking — in your tone and on WhatsApp. The moment a buyer is serious, it hands them to you with the full context already organised. You do the relationship; it does the legwork.
"Is it complicated to set up?"
No. It runs on the WhatsApp number you already use — nothing for clients to install. We load your listings and you're live in days, with a human handoff to your team available at any point. You stay in control of every deal.
"It replies the second a lead messages, even at midnight. Now I only spend time on buyers who are actually ready — my viewings stopped being a gamble."
Stop losing deals to a slow reply.
Send one WhatsApp message and we'll show you Concierge Pro working on your own listings — qualifying, matching and booking a viewing live.