MetaSolves gives your dealership or service workshop an AI team that quotes on the spot, books the job, and answers "is my car ready?" for you — hosted in Johannesburg, POPIA-compliant, running every hour you're open and every hour you're not.
Built for floors and bays like
The work is in the bay; the phone is on the counter. MetaSolves makes the front office a system — so a quote doesn't wait all day, a booking isn't lost to phone tag, and "is it ready?" never pulls a tech off the lift.
Not a chatbot — a front-counter crew, each role taking one concrete drain off your service advisors and salespeople.
Gathers the vehicle, the symptom and the job, then returns a quick estimate or books an inspection — while the customer is still interested. Your team prices the complex work.
Books services and repairs straight into your diary around the clock, confirms the slot, flags a courtesy car, and sends the reminder — no missed calls, no double-bookings.
Answers "is my car ready?" with the real job status, instantly — so the phone stops pulling technicians off the bay and customers stop wondering.
Wired to your parts stock, it answers "do you have it?" with today's availability and price, holds the part against a booking, and flags what to order.
It sits on top of the channels and systems you already run. No migration, no months of setup.
WhatsApp, phone, email and your website enquiry form route through the AI front office. Customers notice only the speed.
We load your service menu, labour rates and parts stock, and connect your DMS or workshop system where you have one.
It quotes, books, answers status and checks parts. You keep the diagnosis and the pricing of complex jobs; it takes the repetition.
Illustrative base-case figures — to be confirmed against your first pilot's data.
The two questions every dealer principal and workshop owner asks — answered before you ask them.
On infrastructure in Johannesburg (Vultr JNB) — your customer and vehicle data stays in South Africa, with private deployment, encryption and full audit logs. POPIA-compliant by design, not bolted on after.
It gathers the details and gives a quick estimate or books an inspection — your team prices and signs off the complex work. It removes the front-desk repetition, never the diagnosis or the judgement.
"Quotes used to die on a sticky note. Now they go out in under a minute and the bookings come straight into the diary. My advisors are actually on the cars again."
A focused 20-minute demo. We'll run a live quote, a service booking and an "is it ready?" status — on infrastructure that never leaves South Africa.