MetaSolves gives your gym an AI team that replies to leads in seconds, fills your class schedule and re-engages lapsing members — hosted in Johannesburg, POPIA-compliant, working 24/7 while your coaches stay on the floor.
Built for studios like
Leads message at all hours, classes fill unevenly, and members lapse quietly. MetaSolves turns the front desk into a system — so nothing waits on someone being free between sessions.
Not a chatbot — a front-of-house team, each role lifting one concrete drain off your coaches and your desk.
Answers every enquiry across WhatsApp, Instagram and your site in seconds, quotes the right package, issues a trial pass and books the induction — before the lead cools.
Runs your whole timetable — bookings, waitlists, swaps and cancellations — and fills the empty spots in tomorrow's classes automatically.
Spots members going quiet, nudges them back with the right class or offer, and handles renewals so memberships lapse far less often.
Sends class reminders, answers hours-and-pricing questions on repeat, and routes anything human straight to your team with the full context.
It sits on top of the channels and booking tools you already use. No migration, no months of setup.
WhatsApp, Instagram DMs and your website enquiry form route through the AI front desk. Members notice only the speed.
We load your timetable, packages, pricing and tone, and connect your booking or membership system where you have one.
It replies, signs up trials, fills classes and wins back lapsing members. Your coaches keep the floor; it takes the admin.
Illustrative base-case figures — to be confirmed against your first pilot's data.
The two questions every owner asks — answered before you ask them.
On infrastructure in Johannesburg (Vultr JNB) — your member data stays in South Africa, with private deployment, encryption and full audit logs. POPIA-compliant by design, not as an afterthought.
Your coaches stay on the floor, where the relationship is. The AI handles enquiries, bookings and renewals so the desk isn't a bottleneck — and hands anything personal to your team with the context already organised.
"We were losing trials just because we replied a day late. Now every lead gets answered in seconds and our 6am classes are full again — without pulling a coach off the floor."
A focused 20-minute demo. We'll show a live enquiry answered, a class booked and a lapsing member won back — on infrastructure that never leaves South Africa.